Quality and Safety
- We invest in the continuous education of our Medical & Nursing Staff, as well as our Paramedical Personnel.
- We respond to the needs and expectations of our patients, with the goal of ensuring their satisfaction and providing the best possible healthcare services.
- We aim to meet the requirements of our employees, partners, and the broader community regarding healthcare services, occupational health & safety, the environment, and security.
- We are committed to the excellence in providing healthcare services.
- We comply with the applicable legal regulations and requirements in force at any given time.
- We apply the basic principles of prevention in all our activities.
- We provide safe and healthy working conditions.
- We provide an environment of trust and safety for our staff.
- We mitigate the consequences of potential incidents, workplace and/or environmental accidents, and ensure their effective and swift management.
- Δεσμευόμαστε για συνεχή βελτίωση Ολοκληρωμένης Διαχείρισης Ποιότητας, Ασφάλειας & Υγείας.
The positive experience of patients during their hospitalization often leads to better treatment outcomes.
The Quality Department of our hospital monitors patient satisfaction daily through questionnaires addressed to patients who have received treatment at our hospital.
The processing of the questionnaires is done for feedback purposes, as it helps us understand the expectations of our patients, and through their comments, we strive to improve daily.
At the Mediterranean Hospital of Cyprus, there is a Hospital Infection Control Committee, as well as specially trained Infection Control Nurses, who implement targeted measures for the prevention and management of hospital infections.
We ensure that our staff understands the importance of taking individual protective measures, with a priority on hand hygiene.
The correct use of antibiotics to treat infections saves lives. For this reason, Mediterranean Hospital also implements an Antibiotic Stewardship System to optimize their use.
A common cause of accidents in hospitalized patients are falls, which can range from minor to severe injuries.
To enhance the safety of our patients, we implement a strict fall prevention control program by assessing risk factors and taking personalized actions to address them.
Additionally, we ensure continuous training for nursing and support staff, achieving the maintenance of fall rates at low levels.